A Stay Defined by Clarity and Ease

1. Reservations

All reservations must be made through the hotel’s official channels or authorized partners.

• A valid credit card is required to secure the booking.
• The hotel reserves the right to pre-authorize the provided card prior to arrival.
• Reservation details are confirmed via email upon successful booking.

2. Check-in & Check-out

• Check-in time is from 14:00.
• Check-out time is until 12:00.

Early check-in and late check-out are subject to availability and may incur additional charges.

Guests must present a valid government-issued ID upon arrival.

3. Rates & Payment

• All rates are quoted in the applicable currency and include taxes unless otherwise stated.
• The hotel accepts Visa and MasterCard.
• Payment conditions may vary depending on the selected rate plan.

All additional charges incurred during the stay must be settled prior to departure.

4. Cancellation & Amendments

Cancellation and modification policies vary depending on the booking conditions.

• Free cancellation may be available within a specified period.
• Late cancellations and no-shows may be subject to full or partial charges.
• Any changes to reservations are subject to availability and rate differences.

Guests are advised to review the applicable policy at the time of booking.

5. Occupancy Policy

• Only registered guests are permitted to stay in the rooms.
• Maximum occupancy limits must be strictly observed.
• The hotel reserves the right to refuse entry to additional unregistered guests.

6. Property Rules

To ensure a comfortable environment for all guests:

• Smoking is permitted only in designated areas.
• Pets are not allowed on the premises.
• Guests must respect the privacy, comfort, and safety of others.

The hotel reserves the right to terminate a stay without refund in case of inappropriate behavior.

7. Facilities & Services

The hotel provides a range of facilities and services, some of which may be subject to availability or additional charges.

Operational hours and availability may vary depending on season and operational requirements.

8. Liability

• The hotel is not responsible for loss, damage, or theft of personal belongings.
• Guests are liable for any damage caused to hotel property during their stay.

Use of all facilities is at the guest’s own risk.

9. Force Majeure

The hotel shall not be held responsible for failure to fulfill its obligations due to circumstances beyond its control, including but not limited to natural disasters, government actions, or other unforeseen events.

10. Privacy

All personal data collected during the reservation and stay process is handled in accordance with applicable data protection regulations and used solely for operational purposes.

11. Acceptance

By completing a reservation, guests acknowledge that they have read, understood, and agreed to these Terms & Conditions.